Term and Conditions

Welcome to Kunstadt Sports Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium outdoor gear. By accessing our site and making purchases, you agree to these terms in full.

1. Our Adventure Community

Kunstadt Sports Shop serves outdoor enthusiasts who demand high-performance gear for:

• Alpine skiing and snow sports
• Cycling and bike adventures
• Disc golf and outdoor activities

Our products are designed for athletes and adventurers who value quality, durability, and technical performance in their equipment.

2. User Responsibilities

2.1 Account Security

When creating an account, you agree to:

• Provide accurate and current information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized account activity

2.2 Acceptable Use

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs substantially from its description, you may return it under our Return Policy.

3.2 Technical Sports Equipment

Our alpine ski gear, cycling equipment, and disc golf products are designed for specific uses. You are responsible for:

• Selecting appropriate equipment for your skill level and intended use
• Proper assembly, maintenance, and use of products
• Following all manufacturer instructions and safety guidelines

4. Orders and Payments

4.1 Order Process

When you place an order:

• You receive an order confirmation email (this is not a shipping confirmation)
• We process orders within 1-2 business days (excluding weekends/holidays)
• We reserve the right to refuse or cancel any order for any reason

4.2 Payment Options

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing and Taxes

All prices are in USD. International customers may be responsible for:

• Customs duties
• Import taxes
• Other fees imposed by your country

5. Shipping and Delivery

5.1 Shipping Options

We offer:

• Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipping
• Free Shipping (orders over $50 via EMS): 15-25 business days after shipping

5.2 Delivery Areas

We ship worldwide except to:

• Parts of Asia
• Remote locations
• Areas with shipping restrictions

5.3 Delivery Issues

You are responsible for:

• Providing accurate shipping information
• Checking delivery status using provided tracking
• Reporting any delivery problems within 3 business days

6. Returns and Exchanges

6.1 Return Policy

Our adventure-ready return policy allows:

• 15-day return window from delivery date
• Items must be unused, in original packaging with tags attached
• Proof of purchase required

6.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns of:

• Used Alpine Ski Boots or Cycling Shoes (with removed footbeds)
• Opened goggles (with removed protective films)
• Personalized/custom equipment
• Disc golf discs with visible wear

6.3 Refund Process

Refunds are issued to the original payment method:

• Processing time: 3-5 business days after we receive return
• Credit/Debit Cards: 5-10 business days after processing
• PayPal: 3-5 business days after processing

7. Intellectual Property

All content on our site, including:

• Product designs
• Logos
• Text
• Images
• Videos

are the property of Kunstadt Sports Shop or our suppliers and are protected by intellectual property laws.

8. Liability Limitations

8.1 Product Use

Outdoor sports involve inherent risks. Kunstadt Sports Shop is not liable for:

• Injuries resulting from product use
• Improper equipment selection or maintenance
• Weather or environmental conditions affecting product performance

8.2 Website Use

We strive to maintain uninterrupted site access but are not liable for:

• Temporary site unavailability
• Technical issues beyond our control
• Data inaccuracies

9. Changes to These Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Us

For questions about these Terms:

Kunstadt Sports Shop
2699 Nelm Street
Washington, US 20200
Email: [email protected]